Over the last 12 months, there has been a huge amount of press in relation to visiting in care homes and disappointingly most of it negative and some of it misleading. This leaves families who may need to be looking for residential or nursing care in a very difficult position. Springfield Healthcare’s Chief Nursing Officer Cyd Akrill, MBE, wants to reassure you that:
“Across Springfield we’ve really worked hard during the pandemic to interpret advice from a variety of sources and balance priorities. Ultimately, we are responsible for the people in our care, their families as well as our colleagues across the business and so we have to balance the risk of anyone entering our building with the wellbeing benefits that the visit brings. We have tried to do this with compassion at every juncture.
We have always facilitated compassionate or essential visits which has been very important to Springfield Healthcare to support all of our residents and their loved ones with kindness and dignity. We also continue to support a variety of other visits to ensure residents can stay connected with their loved ones.”
Currently we offer the following ways to visit residents in our care:
- Window visits
- Garden visits
- Visitor rooms where there is a substantial screen, PPE is worn and other safety precautions also remain in place.
- In a persons own room – for a compassionate or essential visit only. For this type of visit, in all but exceptional circumstances, visitors will be required to undertake a test to detect Covid-19 to ensure safety for everyone
- Further safety measures include
- One dedicated visitor only to reduce the numbers within the home which in turn reduces the risks to the people in our care
- During in room visits you will be able to hold hands which we know is so important, but you should refrain from hugging and kissing. Whilst you will have tested negative prior to visiting, there is still a risk that you could have the virus. The tests are not 100% accurate, and for this reason we ask that you avoid more risky contact
Please note: if the home is in an outbreak status (whereby 2 people have suspected or confirmed Covid, either staff or resident) the home will have to convert back to compassionate visits only. If you need any further clarification, please speak to the home manager or give Cyd Akrill M.B.E., our Chief Nursing Officer a call, she always welcomes calls.
We asked one of our relatives to share her thoughts and experiences of having a loved one in a Springfield residential care home during the pandemic. Karen had this to say: